Hi-Tech Pizza at Domino’s by Ruth Paget
I have always like Domino’s for innovating to provide expanded and better service.
When I lived in downtown Detroit in the 1980s, I loved Domino’s for delivery, which no one else did there except for expensive caterers.
These days I have the Domino’s app and like getting deal offers by text message. You can sometimes save $5 to $10 per offer, so the deals are worth checking out, especially if you are on a tight budget.
The online ordering has a feature that allows you to easily split the pizza order in half, which I do. I like pepperoni and cheese on one side of the pizza and mushrooms and cheese on the other side. The app has a handy feature for adding extra mushrooms and red pepper flakes to go on the pizza. (Red pepper flakes contain Vitamin C, an antioxidant that removes free radicals that can cause cancer.)
Once your order is placed, you can watch it progress along a status bar from prepping, baking, quality control to delivery.
Once in delivery status, you can watch your driver’s progress to your home on a map on your phone. The driver can also text you along the way, if any issues come up. Most drivers use the text messaging to let you know when they have arrived.
The app allows you to opt for contactless delivery or traditional delivery where the driver will hand the pizza to you.
All of this technology has allowed Domino’s to provide a very accurate delivery window of about 10 minutes, which is important for both catering and individual homes.
Using the app has reduced stress for me in ordering Domino’s pizza and getting delivery.
Domino’s technology might be useful for other food outlets as well.
By Ruth Paget, author Eating Soup with Chopsticks and Marrying France
