The Chicago Booth Review article below discusses perceptions of time and how these perceptions affect customers waiting for bank services on the telephone as an example:
The podcast and its transcript offers some solutions for diminishing frustration and invites readers to develop more.
Reposted by Ruth Paget
-author Eating Soup with Chopsticks, Marrying France, and Europe’s Lessons written during overseas duty in Germany + 5 other Kindle books
-developer of the Novgorod and Bento War Games + 8 Classical Western Civilization War Games
-developer of food and beverage knowledge games
-creator of online exhibits about San Miguel Arcangel Mission, French baguette making, and the Carmel Valley History Centet
-creator of French travel and culture games
-writer of 1900+ Central Coast California lifestyle blogs
-family genealogist
-developer of 9 music theory games
